Foot loose
I don’t know what’s up with me these days. Can hormones make
you assertive? When I think back to six months ago when I had just qualified as
a nurse and first went to Sunshine Retirement Village as an agency nurse, I
wouldn’t argue with anyone. I’m even a bit ashamed to say that I probably
didn’t stand up for my nursing residents very well, when some of them only had
me to speak up for them.
But I’m not like that now. I think I’m positively bossy but
I like to think that I do that because I have learnt so much about the
residents and I know that if I don’t speak up then they might not get what they
need.
Take today for example. I’d forgotten we had a massive
safeguarding meeting being held at the home. Apparently, a social worker had
reported the home for mismanagement of a pressure ulcer and the lady resident
had been taken to hospital and had her foot amputated, poor lady.
The safeguarding had come out of nowhere. We had every
professional input into that wound including the GP and the Tissue Viability
Nurse. We had even documented and photographed the wound at every stage. We had
done everything we possibly could for the patient and yet we were still getting
blamed for when it went wrong.
Welcome to nursing.
Anyway, I got to the meeting and the world and his dog were
there. There were social workers, GP, a Consultant from the hospital – even a
police officer attached to the safeguarding team. It was this that really made
me nervous, even though I knew I had no real reason to be. Then there was me.
The Manager was on holiday (or at the hairdressers) and had left me a few
scribbled notes that I’d tried to decipher. From the looks on their faces the
only way I was leaving that meeting, was after they’d chewed me up and spat me
out. I was more than a little nervous.
The paperwork at Sunshine hadn’t always been the best and I
had spent a lot of time with the other nurses trying to improve things. They
didn’t always get why we had to document everything but I think the message was
starting to sink in, that the paperwork is often the only thing standing
between us and losing our PIN or even worse, facing prosecution.
I was praying that they had done enough to show that this
wasn’t neglect on our part.
I opened the file and was relieved to see the pictorial
story of deterioration. The wound care file was immaculately documented with
attached photographs and the professional visits notes were full to the brim.
There were files full of re-positioning charts and diet and fluid balance
sheets. Calls to doctors had been recorded, as had the conversations with the
tissue viability nurses.
Not that that mattered ... the goons around the table had it
in their heads that I was personally responsible for the foot dropping off.
And at that point I got mad.
We had cared for Mrs C diligently; re-positioning and
dressings had been completed by the book; concerns had been raised with the GP
and Tissue Viability throughout the last 3 months and everyone had done what
needed to be done. That didn’t seem to matter to these people, they were
looking for a scapegoat … and apparently I have horns and make good cheese. No
way Jose … I wasn’t having that!
So I mentioned that Mrs C had diabetes and that her previous
GP had diagnosed Osteomyelitis. I also spoke about her having a Sinus and that Tunnelling had been indicated through probing by the TVN. That meant that
despite the wound appearing to heal on the surface, underneath a whole load of
issues were occurring.
Then I dared to mention that if there were issues that could
have been spotted and prevented, why had none of the multitude of professionals
who had been seeing her constantly for months, raised any concerns at the time?
I was met by a sea of gormless faces. They clearly hadn’t
considered this and had taken it for granted that we at the nursing home had
failed Mrs C. On the contrary, we had done all we could but weren’t able to see
beneath the surface, x-ray eyes not yet having been invented.
The Consultant finally woke up from his temporary coma – I’m
sure he only came for homemade cake, and conceded that this could have been the
case and that from what he had seen, staff at the home had done their best to
look after Mrs C and would not have been able to prevent this. I couldn’t
believe my ears. Why was I feeling so light? Was this blame being lifted from
my shoulders?
Following this revelation, the safeguarding was soon closed.
Although the accusing social worker had to have the final word and told me I had
better not let it happen again! Was she for real? I am not in the habit of
willing feet to drop off!
I do feel proud of myself. I didn’t even know that I knew
that information; and a few months ago I wouldn’t have had the confidence to
fight my own corner.
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